1.1 - Contact Information
| Customer Service Center | (850) 617-2000 |  |
| DHSMV Official Web Site | www.flhsmv.gov | |
| Gather Go Get Find out what you need to bring with you before you make the trip. |
GatherGoGet.com (850) 617-3995 |
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| DHSMV Virtual Office (online transactions) | GoRenew.com |
1.2 - Appointments
Appointments are recommended for any of the services provided by the driver license offices. Appointment scheduling and a listing of driver license offices are available on our homepage at www.flhsmv.gov. Schedule your appointment in advance and report at least five minutes before your scheduled time.
1.3 - Emergency Contact Information
In an emergency situation could law enforcement personnel contact someone for you? |
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If you have a Florida driver license or identification card, you can go online at www.flhsmv.gov and enter your emergency contact information. This information is available to law enforcement officers through a secure, web-based system and, by law, can only be used in the event of an emergency.
1.4 - Florida Organ and Tissue Donor Program
Donate Life Florida is the non-profit 501(c)3 organization contracted by the State of Florida, Agency for Health Care Administration to create and oversee the state’s organ, eye, and tissue donor registry in addition to implementing educational initiatives tailored to increase understanding and support for donation and donor designation. |
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The Joshua Abbott Organ & Tissue Donor Registry was created in July 2009 to allow Floridians an easy, user-friendly means of joining the state’s Registry. Floridians can join the Registry online at www.DonateLifeFlorida.org, when renewing their driver license online, or when obtaining/renewing their license at a local driver license office. Individuals can also request a registration form by calling Donate Life Florida at 1-877-FL-SHARE (1-877-357-4273).
Individuals that already have “organ donor” on their licenses are still encouraged to join the new Registry, ensuring their wishes are documented.
Today, more than 100,000 children and adults await lifesaving organ transplants while hundreds of thousands more are in need of tissue transplants. Together, we can make a difference.
How Can You Help?
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1.5 - Florida’s Move Over Law
Florida’s Move Over Law protects law enforcement officers, emergency workers and tow truck drivers stopped along roadways while performing their jobs. Violating the Move Over Law puts both yourself and a public safety professional at risk of injury or death and can result in fines and points on your license.
- On a two-lane roadway, you are required to slow to a speed that is 20 miles per hour less than the posted speed limit.
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- If the speed limit is 20 miles per hour or less, you must slow down to five miles per hour.
- If you are driving on an interstate or roadway with multiple lanes of travel in the same direction, and you approach an emergency or law enforcement vehicle parked along the roadway, you must vacate the lane closest to that vehicle as soon as it is safe to do so. If you are not able to safely move over, you must slow down to a speed of 20 MPH below the posted speed limit unless directed otherwise by a law enforcement officer.
For more information, please visit www.flhsmv.gov/fhp.
1.6 - Florida Department of Transportation’s Free 511 Traffic Information Service
The Florida Department of Transportation’s (FDOT) free 511 Traveler Information System provides real-time traffic information in English and Spanish for major Florida roadways. The system is updated with information about crashes, commuter travel times, congestion, lane closures, severe weather, construction and emergency evacuation information on interstate highways, Florida’s Turnpike, and other metropolitan roadways. Information is available on the phone by dialing 511, or on the web at FL511.com. |
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Drivers are encouraged to find out about traffic conditions before getting behind the wheel. FDOT’s My Florida 511 personalized services on FL511.com allows registered users to customize routes and alerts to quickly retrieve travel information. Free personalized services include:
Custom Routes- Program frequently traveled routes using 511-covered roads
- Once 511 is dialed, callers can immediately hear information on their custom routes
- 511 will alert callers about unusual roadway conditions on programmed routes
- Program alerts by time, day and severity of conditions
- Receive alerts by e-mail, text message and/or phone call (cell phone minutes and/or text message charges may apply)
FDOT also offers a free 511 application (app) for the iPhone, iPad and iPod Touch in the iTunes App Store. The app provides the same real-time traffic and travel time information as the 511 phone system and FL511.com. The 511 app uses the iPhone’s GPS tracking to provide users with traffic information within miles of their location. Users can set the app to provide information for a range of up to 200 miles from their location or receive traffic information based on their registered My Florida 511 custom routes. Travel time information is also available based on location and direction of travel. The Florida 511 app offers traffic updates in three ways:
- An audible recording of incidents
- On-screen list of incidents
- Map view displaying incidents
- Traffic information and travel times on Florida interstates, Florida’s Turnpike and other major roadways
- Voice-activated or touch-tone navigation
- Travel updates, including accidents, lane closures, severe weather and construction
- Public safety alerts and emergency evacuation information
- Access to public transit, airport and seaport information
- Available 24 hours a day, 7 days a week
- Cell phone or landline use; standard cell phone minutes or text message charges may apply
- Traffic cameras and customized services on FL511.com; users can register for customized trips and e-mail, text and phone alerts
1.7 - Driving Transcripts
You may purchase an uncertified copy of your driving transcript from the driver license and tax collector offices that offer driver license services. Certified copies of your driving transcript are available through the Clerk of the Court or the Bureau of Records. To obtain a certified copy of a driving transcript in the mail, submit a written request that includes your full name, date of birth or approximate age, social security number, Florida driver license number (if available) and the address where to send the record, along with the appropriate fee to:
Bureau of Records
P.O. Box 5775
Tallahassee, Florida 32314-5775
If you wish to use next day delivery carriers, please send your request to:
Bureau of Records
2900 Apalachee Parkway, MS 90
Tallahassee, Florida 32399-0575.
Cost for records are:
| $8 | 3-year |
| $10 | 7-year (complete) |
| $10 | 3-year or 7-year (certified) |
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Clerks of court and Tax Collectors may charge an additional $6.25 service fee.
You may pay by personal check or money order made payable to the Division of Motorist Services. For high-volume requests or corporate/business access to the driver license database, please visit our web page at www.flhsmv.gov/ddl/abstract.html.
1.8 - Crash Reports
Crash reports may be obtained from the investigating agency that completed the crash report. Crash reports are kept in the local districts for two years from the date of the crash. Homicide reports are kept in the local districts for five years from the date of crash.
To order a crash report ($10) older than 2 years, call (850) 617-3416.
To order a traffic homicide report ($25) older than 5 years, call (850) 617-2306.
To order traffic homicide photographs, call (850) 617-3409. Photographs are $1 for 5"x7" or $1.50 for 8"x10".
NOTE: When requesting photographs, have at least two of the following pieces of information available when you place your request:
Date of Crash
County of Crash
Name of Fatality Victim
Traffic Homicide Case Number
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